At Aishwarya’s School of Music, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data We may collect personal identification information from you in a variety of ways, including, but not limited to, when you:

• Visit our website
• Register on our website
• Respond to a survey
• Fill out a form
• Engage with our services
• Participate in other activities on our website

The personal information we may collect includes: Contact Information: Name, email address, mailing address, phone number When you visit our website, our servers may automatically log the following information:

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: IP address, browser type, operating system, device type
• Location Data: General location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• Provide Services: To provide and maintain our services on music classes
• Improve Services: To improve our website and services
• Customer Service: To respond to inquiries, support needs, and resolve disputes
• Communication: To send periodic emails regarding your order or other products and services
• Marketing: To send promotional materials and information about our services (with your consent where required by law)
• Security: To protect our website, services, and users from fraud and abuse
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To conduct business planning, reporting, and forecasting

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
• With Your Consent: In other ways described to you at the time of collection or with your consent

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:

• Encryption: We use industry-standard encryption to protect sensitive data transmission
• Secure Infrastructure: Our systems are hosted in secure, monitored environments
• Access Controls: We limit access to personal information to authorized personnel only
• Regular Audits: We conduct regular security assessments and audits of our systems
• Employee Training: Our staff receives regular training on data protection and security practices

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
• Functionality Cookies: Enable us to personalize content and remember your preferences
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

If you would like to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

Data Minimization We collect and process only the personal information that is necessary to deliver our services effectively. This means:

• We only ask for information that is relevant to your enquiry or enrollment, such as your name, email address, phone number, location, and musical interests.
• We do not collect any unnecessary or excessive data beyond what is needed to provide our classes, respond to your questions, or improve your learning experience.
• Any optional information (such as feedback or learning preferences) is entirely voluntary and collected only with your consent.
• We regularly review the data we collect to ensure it is accurate, relevant, and limited to the purpose for which it was gathered.

California Privacy Rights
If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: aishwarya.asom@gmail.com
Phone: +91-9962-005359
Address:
16/4, Nanganallur, Chennai - 600061

12. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below.
Data Protection Officer aishwarya.musiq@gmail.com

Shipping https://merchant.razorpay.com/policy/Qs1r79xirqlJ5j/shipping
Cancellation & Refunds https://merchant.razorpay.com/policy/Qs1r79xirqlJ5j/refund